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Hula is Life – Terms of Service

Last Updated: June 1, 2026

Welcome to Hula is Life! The terms “we,” “us,” and “our” refer to Hula is Life LLC. We operate www.hulaislife.com and its related services, including content, features, tools, and our comfortable, custom-printed Dolman apparel (the “Services”). Hula is Life is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (“Terms”) govern your use of the Services. By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services. Mahalo for embracing the aloha lifestyle with us!

1. Access and Account

  • Eligibility: You must be at least 18 years old to use the Services or make purchases. By using the Services, you confirm you meet this requirement and have consent for any minor dependents to use the Services on your devices.

  • Account: Creating an account is optional but recommended for a seamless checkout experience. You are responsible for securing your account credentials and all account activity. You may not transfer, sell, or assign your account without our permission.

  • Accuracy: You represent that all information provided (e.g., email, billing, shipping) is accurate, current, and complete, and you have the right to provide it.

2. Our Products

  • Descriptions: We strive to accurately represent our eco-friendly, custom-printed Dolman apparel. However, slight variations in color, design, or fit may occur due to the custom nature of our products or your device settings.

  • Disclaimers: We do not guarantee that product appearance or quality will meet your expectations. Product descriptions, images, and sizing may change without notice.

  • Availability: We may discontinue products or limit quantities, regions, or customers at our discretion.

3. Orders

  • Order Process: Placing an order is an offer to purchase. We reserve the right to accept or decline orders for reasons such as availability, pricing errors, or suspected fraud. Orders are not accepted until we confirm via email and process payment.

  • Cancellations: We may be unable to accommodate cancellation requests after order acceptance. If an order is canceled, we’ll notify you using the contact details provided.

  • Personal Use: You represent that purchases are for personal or household use, not for unauthorized commercial resale or unauthorized export.

  • Returns: Purchases are subject to our Refund Policy, allowing returns of unused, tagged items within 30 days, with custom-printed items non-returnable unless defective.

4. Prices and Billing

  • Pricing: Prices are generally listed in USD but may be displayed and processed in local currencies (such as Japanese Yen/JPY) depending on your location or during specialized regional retail events. Prices are subject to change without notice. Posted prices exclude taxes and shipping, which are added at checkout. Prices may differ from those in physical or third-party stores.

  • Promotions: Promotions may have separate terms, which take precedence if they conflict with these Terms.

  • Payment: We accept credit cards, PayPal, and Amazon Pay. You agree to provide accurate payment information, confirm your authorization to use it, and pay all charges, including taxes and shipping.

  • Updates: You agree to keep your account and payment information (e.g., credit card details, email) current to ensure smooth transactions.

5. Shipping and Delivery

  • Details: We offer standard shipping ($7, free for U.S. orders over $50) and international shipping via USPS or UPS. See our FAQ for delivery times.

  • Liability: We are not responsible for delays caused by carriers, customs, or external events. Title and risk of loss transfer to you upon delivery to the carrier. For bulk commercial shipments or specialized regional events, import duties, customs clearance risks, and local regulatory compliance are handled in accordance with local import governance frameworks.

6. Intellectual Property

  • Ownership: All content, including text, images, logos, and custom Dolman designs, is owned by Hula is Life LLC or its licensors and protected by U.S. and international copyright, trademark, and other laws.

  • Use: You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or display any content without our written consent.

  • Trademarks: “Hula is Life” and our logos are trademarks of Hula is Life LLC. Shopify’s name and logos are trademarks of Shopify. You may not use these without permission.

7. Optional Tools

  • Third-Party Tools: The Services may include third-party tools (e.g., Shopify analytics) provided “as is” without warranties. Your use of these tools is at your own risk, and you should review the providers’ terms.

  • New Features: Future features or tools added to the Services are subject to these Terms.

8. Third-Party Links

  • Links: The Services may include links to third-party websites or content. We are not responsible for their accuracy, content, or practices.

  • Risk: Accessing third-party sites is at your own risk. Review their policies before engaging in transactions.

9. Relationship with Shopify

Hula is Life is powered by Shopify, which enables us to provide the Services. Sales are made directly with Hula is Life LLC, not Shopify. By using the Services, you agree that Shopify is not responsible for any aspect of your purchases, including injury, damage, or loss. You release Shopify and its affiliates from all claims related to your transactions with Hula is Life.

10. Privacy Policy

Your personal information is governed by our Privacy Policy and, where applicable, Shopify’s Privacy Policy (shopify.com/legal/privacy). By using the Services, you acknowledge reading these policies. Information may be transmitted to Shopify or third parties in other countries for processing.

11. Feedback

  • License: By submitting feedback, reviews, photos, or other content (e.g., social media posts featuring our Dolmans), you grant Hula is Life a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display it for marketing or other purposes.

  • Responsibility: You warrant that your feedback is lawful, does not infringe third-party rights, and discloses any compensation received. We may monitor or remove feedback deemed unlawful or inappropriate but are not obligated to do so.

  • No Compensation: We are not required to compensate, maintain confidentiality, or respond to feedback.

12. Errors, Inaccuracies, and Omissions

We may correct errors, inaccuracies, or omissions (e.g., in product descriptions, pricing, or shipping) without notice, even after an order is placed. We may cancel orders affected by such errors and notify you.

13. Prohibited Uses

You may use the Services for lawful purposes only. You may not:

  • Use the Services for unlawful or malicious activities.

  • Violate intellectual property rights or these Terms.

  • Harass, defame, or harm others.

  • Transmit false information, spam, or malicious code.

  • Interfere with the Services’ functionality or security.

We may suspend or terminate your account for violations without notice.

14. Termination

We may terminate your access to the Services at our discretion without notice. You remain liable for all amounts due up to the termination date. Sections such as Intellectual Property, Feedback, and Limitation of Liability survive termination.

15. Disclaimer of Warranties

The Services and products are provided “as is” without warranties, express or implied, including for merchantability or fitness for a particular purpose. We do not guarantee uninterrupted, secure, or error-free use. Some jurisdictions may limit these disclaimers, so they may not fully apply.

16. Limitation of Liability

To the fullest extent permitted by law, Hula is Life LLC, Shopify, and our affiliates, directors, employees, or agents are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data, or use) arising from your use of the Services or products. Our liability is limited to the amount paid for the product.

17. Indemnification

You agree to indemnify and hold harmless Hula is Life LLC, Shopify, and our affiliates from claims, damages, or liabilities arising from your breach of these Terms, violation of laws, or use of the Services. We may control the defense of such claims at your expense.

18. Severability

If any provision of these Terms is unlawful or unenforceable, it will be severed, and the remaining provisions will remain valid.

19. Waiver; Entire Agreement

Our failure to enforce any right does not waive it. These Terms, along with referenced policies, constitute the entire agreement between you and Hula is Life, superseding prior agreements.

20. Assignment

You may not assign these Terms without our consent. We may assign or transfer these Terms without notice.

21. Governing Law

These Terms are governed by the laws of the State of Hawaii, United States. Disputes will be resolved in the federal or state courts of Honolulu, Hawaii, where you and Hula is Life consent to jurisdiction.

22. Headings

Headings are for convenience and do not affect the interpretation of these Terms.

23. Changes to Terms of Service

We may update these Terms by posting changes on this page. Material changes will be notified as required by law. Your continued use of the Services after changes constitutes acceptance.

24. Contact Information

For questions about these Terms, contact us at:

  • Trading Name: Hula is Life LLC

  • Email: support@hulaislife.com

  • Address: 988 Halekauwila St Apt 3303, Honolulu, HI 96814, United States

Mahalo for choosing Hula is Life to embrace the aloha lifestyle with our eco-friendly, custom-printed apparel!